Toner Print takes care of:
- Onsite service call-outs
- Consumable supplies (excluding paper & staples where applicable)
- Parts and labour costs
Toner Print will not be liable or bound to fix a machine under a Service Contract through misuse or negligence by the client. Labour costs will be charged out at our standard labour rates, and we will not cover consumables or parts for the machine.
Network charges may apply if IT issues occur that are not related to the printer in any way, i.e. Power Surges, New NBN Connection, Changing ISP's.
The contract can be cancelled by giving Toner Print 3 months’ notice in writing, and the consumables will be charged out on a percentage of their usage and life remaining.